Gaming is about fun, entertainment, and a little excitement. But that enjoyment is at its best when you know your limits. New Pic Luck believes every player should enjoy games mindfully, responsibly, and for the right reasons. We don't just offer games — we provide a safe gaming environment too.
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be easily increased — which significantly reduces the risk of overspending.
Extended gaming sessions reduce focus and impair decision-making. On New Pic Luck, you can set an auto-logout or alert notification after a set period of time to help you keep track of how long you've been playing.
Feeling like you need some time off? Temporarily suspend your account for anywhere between 24 hours and 30 days. Your account will remain inactive automatically until the cooling-off period ends.
If you feel gaming is getting out of control, choose the self-exclusion option. You can close your account completely for anywhere between 6 months and 5 years, and no promotional messages will be sent during that period.
Every hour, or at set intervals, you will be reminded of how long you have been playing and how much you have spent. These brief check-ins help keep you grounded in reality.
Our trained support team is always here for you. If you are struggling with gaming addiction or financial difficulties, reach out — our goal is to help, not to judge.
Responsible gaming is not just about playing less — it is about playing with awareness. At New Pic Luck, we want you to see gaming as a form of entertainment, not a source of income. Wins and losses are a natural part of any game, but our core goal is to make sure those losses never spill over into your everyday life.
Millions of people in Bangladesh enjoy online gaming and, for most, it stays a healthy form of entertainment. For a small number, however, gaming can become a problem. To help prevent that, New Pic Luck has put in place multiple protective measures.
Keep three key principles in mind: first, stay within your budget. Second, respect your time limits. Third, gaming is entertainment — never play with borrowed or loaned money.
All responsible gaming tools on New Pic Luck are completely free and easily accessible from your account settings.
We don't always notice when gaming starts to affect our lives negatively. If you recognize any of the signs below, it may be time to take stock.
| Signs | What to look out for |
|---|---|
| Financial pressure | Struggling to cover essential expenses or facing growing debt |
| Losing Track of Time | Spending much more time gaming than intended |
| Emotional Distress | Feeling angry or frustrated after a loss and desperately chasing your losses |
| Deteriorating Relationships | Spending less time with family or friends, or being dishonest with them |
| Loss of focus on other activities | Neglecting work, studies, or family responsibilities |
| Inability to Take a Break | Wanting to stop but finding yourself coming back repeatedly |
If you identify with more than one of the signs above, please speak with our support team today. Acknowledging the problem is the first step toward solving it.
Answer the following questions honestly. This is not a test — think of it as a mirror for yourself.
If you answered "yes" to most of these questions, consider taking a break.
Do you find yourself spending more time or money on gaming than you planned?
Do you place larger bets after a loss to try to win back what you lost?
Have you had arguments with family or friends about gaming recently?
Have you ever borrowed money or dipped into your savings to fund gaming?
Do you feel irritable or anxious when you are not playing?
Have you ever felt concerned about your own gaming habits?
Using New Pic Luck's responsible gaming tools is straightforward. Follow the steps below to set your own gaming limits.
Log in to your New Pic Luck account and click on the profile icon.
Look for the "Responsible Gaming" option within your account settings.
Set whichever tool you need — deposit limits, session time, reality-check notifications, or a cooling-off period.
Save your chosen limits. Deposit limits take effect immediately; increasing a limit requires a 24-hour waiting period.
If you want to take a more serious step like self-exclusion, speak directly with our support team — they will guide you through the entire process.
Once a self-exclusion is active, New Pic Luck will not send you any promotional emails or notifications for the duration of that period.
New Pic Luck strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and any account suspected of being underage will be investigated and suspended.
If there are children or teenagers in your home, we recommend taking a few precautionary steps on your devices:
If a minor has opened an account, please notify us immediately. We will close the account and delete all associated data.
You are not alone. It is possible to overcome problem gaming, and reaching out for help takes real courage. New Pic Luck is here for you.
Remember: gaming is entertainment. If it ever starts to feel like a burden, take a break. At New Pic Luck, your well-being always comes before the game.